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EE app - unable to access manage broadband area

H_V_E
Visitor

Hi. I’ve just moved from BT to EE broadband with a new router, etc. I want to check smart wifi is working, assign devices to groups, etc but the app keeps hanging when I go to manage > broadband with a spinning circle of doom! Any ideas? 

1 REPLY 1
Ali_A
EE Community Support Team

Thanks for joining us on Community @H_V_E 

Great to hear you've transferred over! I know it can be frustrating when things don't appear to work as they should. 

Just checking you're now using the EE app for your Broadband account? 

Ali