Community Activity

Unlimited data but I have a data limit warning !

I live out in the country, in Lanarkshire, where there's no fibre and ,apparently, no telephone line, so I have to get my broadband via a router with a sim card. Just today I had a notification of price rises in April and it looks like the monthly ch...

Sorry, something went wrong on our end

Everytime I try to log into my ee app or the ee website I get this message.  This has happened since I migrated from BT to EE broadband 3 weeks ago when my BT contract expired.  I already had ee mobile before migration that worked well.  How do I res...

Smart Hub 2023 Unable to remove devices

Hey,I've recently moved over to EE and just set up my new Smart Hub (black one). I've got it all up and running but having issues with removing devices from the admin page on the router.Wondering if this is just the norm for this router or if I'm mis...

ClamMan by Explorer
  • 1327 Views
  • 4 replies
  • 1 Helpful

pegah

I've been doing everything since morning, but my internet package won't connect. I want to buy it. I try every time. It says there's a problem. The cost isn't being charged. My internet won't activate. What should I do?

Xbox connection

Hi. So ive had the 900 for about 3 months ive got the router in the living room and the xbox console on floor 3. I have a booster next to the xbox with a ethernet cable connected. I've never had one issue bet recently ive been experiencing connection...

Tomf831 by Visitor
  • 33 Views
  • 1 replies
  • 0 Helpful

Resolved! Safe Search won"t turn on

Hi - can someone from EE technical support please help me with this. I can't be the only customer experiencing this problem. Anyone else out there having the same problem? "Safe search" blocks all the porn sites & probably lots more dodgy stuff that ...

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PF15 by Investigator
  • 145 Views
  • 9 replies
  • 0 Helpful

Can't access now tv

Have upgraded to the entertainment package but my BT box won't recognise any of the now channels. Says have to upgrade package, but when I log into account on app or website it recognises that I have the now TV pack on my account. Have tried resettin...

Jordi88 by Visitor
  • 19 Views
  • 1 replies
  • 0 Helpful