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Cancelled Recurring Plan - Remaining Plan Not Showing

Stairway91
Visitor

‎20-05-2026 09:21 PM

I just bought a £10 data / call / text plan, and then cancelled the recurring payment (as I only need this PAYG SIM for a month).

However, the remaining data is now not showing on my account, and it looks like I'm on a standard rate for calls and texts (even though I should still have all services covered by the initial payment for the next 29 days).

Is this right?

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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎20-05-2026 11:01 PM

How did you cancel the recurring payment?

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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