23-04-2024 03:45 PM
Is there still problems with the add-ons in the EE app
25-04-2024 06:28 PM
Thanks for letting us know, @354-
Could you give it a try tomorrow and let us know if it's working again please?
Chris
25-04-2024 08:21 PM
@Christopher_G - Sure thing, will update tomorrow; let us see what happens tomorrow. Maybe some planned maintenance on the EE website & app tonight...🎰
25-04-2024 09:50 PM
I've been having this problem with the website and EE app for the past two weeks. Still the same error this evening.
25-04-2024 10:17 PM - edited 25-04-2024 10:19 PM
For the Android version of the app, according to Google Play, it was updated April 12, 5.35, the timeline fits...
The Apple app store, says April 16, 5.35.
25-04-2024 10:20 PM
But, @354- , this issue also occurs with the online MyEE.
25-04-2024 10:25 PM
@XRaySpeX ah, yes. Maybe some of the myEE web portal uses some of the same web code/modules from the EE app; they seem to really like cramming everything into the app . At least it is broke in both places!
We will see what happens tomorrow!
25-04-2024 10:33 PM
Maybe, maybe not, @354- 😉 ! They do mess with it practically every night.
25-04-2024 11:28 PM
@XRaySpeX - Really, every night!? Astonishing! 🤖
26-04-2024 05:38 PM
@Christopher_G- Same result as yesterday. Hope this helps!
26-04-2024 06:47 PM - edited 26-04-2024 06:48 PM
Thanks, @354-
I'll see if we can get someone to look into this. If you need an add-on in the mean time, our team on 150 will be able to help.
Chris