EE Community info & News

Welcome!  Here you will find updates and info about the Community

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Forum Posts

Meet our Community Stars

Whether you're visiting the EE Community for the first time, or you're a regular visitor, you've probably read a post from one of our Community Stars. The Community Stars are our local neighbourhood superheroes who give up their spare time to help ou...

James_B by EE Community Manager
  • 1636 Views
  • 0 replies
  • 5 Helpful

Meet our Community Team

I am proud to introduce you to our amazing team of EE Staff who work super hard to make the EE Community a great place to visit. Not to be confused with our excellent team of Community Stars - our most trusted, knowledgeable and dedicated members, he...

James_B by EE Community Manager
  • 2506 Views
  • 0 replies
  • 3 Helpful

EE Community - How to guide

Hi, Welcome to our fresh new Community.  Whether you are a new member or have been with us for years, I thought it would be useful to give some pointers on mastering the basics of using the Community to get the help you need. You don't need to regist...

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Sean_D by Former EE Community Manager
  • 6382 Views
  • 0 replies
  • 7 Helpful

Community badges and how to earn them

To keep things lively, we like to have some fun as well as create a little bit of healthy competition. As part of this, we have lots of great badges that you can earn whilst you are using the EE Community.    Everyone can earn badges, and there are l...

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Sean_D by Former EE Community Manager
  • 8624 Views
  • 0 replies
  • 73 Helpful

EE Community Star program

We created the Community Star program quite a few years ago to recognise the exceptional contributions of our more active members.  Our Stars have a real passion for helping others and sharing their wealth of knowledge and experience which make them ...

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Sean_D by Former EE Community Manager
  • 7425 Views
  • 0 replies
  • 36 Helpful

EE Community guidelines

Welcome,   We want you to get the most from your experience in the EE Community.  To make this possible we have some guidelines that should ensure our community is an enjoyable, friendly and informative place to visit for all who choose to do so.   T...

Sean_D by Former EE Community Manager
  • 6320 Views
  • 0 replies
  • 5 Helpful

Re: Phones for Refugees

Hi KatieI would be interested in knowing if you could also help us.  I am a Homes for Refugees Officer at the county council working closely with one of our local charities to support refugees. I am running an appeal for pre-used phones to donate to ...

Review for Vanessa

 I want to leave a 5star review for Vanessa Newcastle under Lyme store , she was so helpful, she walked me through the whole process of purchasing a new phone and she was kind . 

Resolved! Load More link

Can not get the Load More  link on the front Forum page to work. Is any one else having this problem?Using an iMac running Sonoma with Safari and Chrome browsers.

Dode_ by Established Contributor
  • 1211 Views
  • 11 replies
  • 2 Helpful

Community logon issue

I've been using my  community logon for a few weeks without any problem. Just now it's asked me to  complete my profile or logon. I select logon but am prompted each time to complete profile!Had to creste a new id.So can someone find out what's going...

Neil_F1 by Investigator
  • 491 Views
  • 4 replies
  • 0 Helpful

EE HR Contact (Urgent)

Hello,Could anyone please provide me with a contact number for the EE HR team with regards to obtaining a reference? My new employer and I have emailed a few times but after an initial response requesting additional information we have not heard anyt...

JackM15 by Investigator
  • 876 Views
  • 8 replies
  • 0 Helpful

No internet

Recently joined ee after having problems with Bt new box connected and now my router is working but have no internet , loosing the will to live to be honest any ideas