EE Community info & News

Welcome!  Here you will find updates and info about the Community

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Forum Posts

Meet our Community Stars

Whether you're visiting the EE Community for the first time, or you're a regular visitor, you've probably read a post from one of our Community Stars. The Community Stars are our local neighbourhood superheroes who give up their spare time to help ou...

James_B by EE Community Manager
  • 1636 Views
  • 0 replies
  • 5 Helpful

Meet our Community Team

I am proud to introduce you to our amazing team of EE Staff who work super hard to make the EE Community a great place to visit. Not to be confused with our excellent team of Community Stars - our most trusted, knowledgeable and dedicated members, he...

James_B by EE Community Manager
  • 2506 Views
  • 0 replies
  • 3 Helpful

EE Community - How to guide

Hi, Welcome to our fresh new Community.  Whether you are a new member or have been with us for years, I thought it would be useful to give some pointers on mastering the basics of using the Community to get the help you need. You don't need to regist...

Login.png Login 2.png Login 3.png Register 1.png
Sean_D by Former EE Community Manager
  • 6382 Views
  • 0 replies
  • 7 Helpful

Community badges and how to earn them

To keep things lively, we like to have some fun as well as create a little bit of healthy competition. As part of this, we have lots of great badges that you can earn whilst you are using the EE Community.    Everyone can earn badges, and there are l...

first steps badge.PNG familiar face badge.PNG helping hand.PNG Badges.png
Sean_D by Former EE Community Manager
  • 8624 Views
  • 0 replies
  • 73 Helpful

EE Community Star program

We created the Community Star program quite a few years ago to recognise the exceptional contributions of our more active members.  Our Stars have a real passion for helping others and sharing their wealth of knowledge and experience which make them ...

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Sean_D by Former EE Community Manager
  • 7425 Views
  • 0 replies
  • 36 Helpful

EE Community guidelines

Welcome,   We want you to get the most from your experience in the EE Community.  To make this possible we have some guidelines that should ensure our community is an enjoyable, friendly and informative place to visit for all who choose to do so.   T...

Sean_D by Former EE Community Manager
  • 6320 Views
  • 0 replies
  • 5 Helpful

Positive feed back

Hi there, hope this is ok to do (not sure where else to do this on).I’d just like to pass some feedback on to EE with their store in Wrexham. I’ve recently had some issues with the products/some of the services with EE. I’ve visited this store twice ...

Contacting EE...

So I need to speak with someone, pretty urgently. I've been trying since 6pm. Only to find that the phone lines are closed and no live message option. Despite the website stating that lines are open until 8pm?! I go to twitter, and see the EE bio als...

Thank you.

dear Moderators and managers on Behalf of all customers. Thank you so, so much for your. help and support. It is really helpful and nice that. there is someone. who we can re. can reach out to. should we need help and support. and also. someone to sp...

c9 by Established Contributor
  • 695 Views
  • 7 replies
  • 3 Helpful

Session

Morning,When logging in there’s no ‘remember me’ option, the fact that there isn’t would lead me to believe that that’s automatic? That being the case it appears sessions are dropping when leaving this board and then on returning I have to log again ...

Mixstar by Investigator
  • 545 Views
  • 7 replies
  • 0 Helpful

Resolved! Seriously?

Guys, you’ve done all this work on the bulletin board and there’s no link to the community site from the regular EE website, I have to rummage through help and eventually get here.

Mixstar by Investigator
  • 629 Views
  • 8 replies
  • 3 Helpful

Former employee

Hi, please could I have the details of the HR department, so I can pass on to a future employer, it is just to clarify dates that I worked for EE. 

RB85 by Visitor
  • 334 Views
  • 1 replies
  • 0 Helpful

Resolved! How to Search Help?

It's no longer there! You can search the Community for keywords but you can't search Help for something you have an inkling of but can't work out where it will fall in the Help hierarchy.

XRaySpeX by EE Community Star
  • 951 Views
  • 13 replies
  • 1 Helpful