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“Privacy Portal”

ANNA64
Investigator
Investigator

I have requested some data from EE and then received an email directing me to the “Privacy Portal” which I cannot locate and there was no link in the email. Can anyone direct me towards it? Many thanks, Anna 

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

Do you mean the online GDPR Form for submitting a Subject Access Request (SAR)? Are you after your itemised outgoing calls & texts? That normally takes up to a month but could take up to 3 months.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

Do you mean the online GDPR Form for submitting a Subject Access Request (SAR)? Are you after your itemised outgoing calls & texts? That normally takes up to a month but could take up to 3 months.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP