EE Community info & News

Welcome!  Here you will find updates and info about the Community

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Forum Posts

Meet our Community Stars

Whether you're visiting the EE Community for the first time, or you're a regular visitor, you've probably read a post from one of our Community Stars. The Community Stars are our local neighbourhood superheroes who give up their spare time to help ou...

James_B by EE Community Manager
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  • 0 replies
  • 5 Helpful

Meet our Community Team

I am proud to introduce you to our amazing team of EE Staff who work super hard to make the EE Community a great place to visit. Not to be confused with our excellent team of Community Stars - our most trusted, knowledgeable and dedicated members, he...

James_B by EE Community Manager
  • 5159 Views
  • 0 replies
  • 3 Helpful

EE Community - How to guide

Hi, Welcome to our fresh new Community.  Whether you are a new member or have been with us for years, I thought it would be useful to give some pointers on mastering the basics of using the Community to get the help you need. You don't need to regist...

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Sean_D by Former EE Community Manager
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  • 7 Helpful

Community badges and how to earn them

To keep things lively, we like to have some fun as well as create a little bit of healthy competition. As part of this, we have lots of great badges that you can earn whilst you are using the EE Community.    Everyone can earn badges, and there are l...

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Sean_D by Former EE Community Manager
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  • 74 Helpful

EE Community Star program

We created the Community Star program quite a few years ago to recognise the exceptional contributions of our more active members.  Our Stars have a real passion for helping others and sharing their wealth of knowledge and experience which make them ...

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Sean_D by Former EE Community Manager
  • 9159 Views
  • 0 replies
  • 36 Helpful

EE Community guidelines

Welcome,   We want you to get the most from your experience in the EE Community.  To make this possible we have some guidelines that should ensure our community is an enjoyable, friendly and informative place to visit for all who choose to do so.   T...

Sean_D by Former EE Community Manager
  • 8338 Views
  • 0 replies
  • 6 Helpful

Resolved! HR

Hi, I left the company this year and need to get a copy of my p45, is there a HR number I can use to get in contact

Resolved! Is any contact centres open today ?

Hello just wanting to know if there's any EE contact centres open today as I really need to speak to somebody really not happy at the moment very dissatisfied as I was promised something and now with it not being sorted out properly it's now caused l...

Resolved! EE Customer Service Festive Hours

Could someone please confirm what hours EE phone service is open?I am trying to organise an upgrade and have called several times today. Each time, I am told that during the festive period the opening hours will be different. However, these hours hav...

Resolved! Sponsorship request

Hey! I’m reaching out regarding a potential sponsorship and network support opportunity for Notting Hill Carnival. I’d love to send you our sponsorship deck and discuss how we might collaborate. Could you please share the best email to send this to? ...

Locating My Pension Scheme

Hello,I'm an ex employee of One2One, T-Mobile, EE  and seem to have lost details regarding the current pension provider. I have information for Capita but nothing more recent. Can anyone advise as to who I can contact to find out more.Many thanks

Pricey69 by Visitor
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  • 5 replies
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Resolved! HR Contact Number

Hi,I am a previous employee of EE and I haven't received my last pay/payslip, it would be great if someone can help me with their number and email please.Thank you so much

Richie04 by Visitor
  • 662 Views
  • 3 replies
  • 1 Helpful

Resolved! DARLINGTON EE HARRISON, BEN & KATIE

Please can you thank Harrison, Ben and Katie in EE Darlington. They were so kind, patient and helpful with me. Harrison sorted out my £15 Roaming Pass when I landed in Tenerife on 22.11.25 and I was rather flustered and he was so patient with me, I m...

Resolved! Fundraising

Good evening all, my children attend a school which is classed as a deprived area and we have been trying to raise funds for the children to have iPads to keep them up to technology times. This will help with a lot of the special needs children too. ...

Jennie-w by Explorer
  • 254 Views
  • 2 replies
  • 1 Helpful