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Meet our Community team

Sean_D
Former EE Community Manager

I am proud to introduce you to our amazing team of EE Staff who work super hard to make the EE Community a great place to visit. Not to be confused with our excellent team of Community Stars - our most trusted, knowledgeable and dedicated members, here to share their expertise with you and help find solutions.

Community Support Team

The EE Community Support Team keep a watchful eye on the community, stepping in when Community Stars and others need a helping hand to find the right official information from EE. If a situation means EE needs personal details from you, they’ll connect you to a private place to get support from our Customer Service team.

  • @James_B has over 15 years of experience in the telecoms industry and loves to keep up to date with the latest technologies. A passionate Android user, he's always on hand to give tips on the latest devices. Outside of work, James has a real passion for music, sports and film.

  • @Leanne_T - I have worked for the company since 2005 and have been in many different roles, during my time starting as an Orange advisor. I have been part of the EE Community Support team since 2015 and this is most definitely my favourite place to work. Outside of work I love to socialise and try new places, especially if this involves food. Home is where my heart is (well my cat) she 100% rules my house and is very vocal when something is not what she wants. I am a total reality TV addict, and horror movies are my favourite. However, I much prefer a book and some chill time on a night-time, any recommendations let me know.

  • @Christopher_G  - I joined EE (as Orange) on the technical support team in 2007. I’ve worked on the Small Business team, then as a content writer for Small Businesses and later for Consumer. I spent just over a year on the Social Media team and when the opportunity came up to work on the EE Community, I jumped at the chance.

    I’ve got two young children, both boys, who share my passion for gaming. My games of choice are usually Call of Duty and FIFA, but I get roped into a spot of Minecraft and Super Mario with the kids too. I love documentaries and Podcasts, mainly Crime, Mystery, and History genres.

  • @Katie_B has worked in a number of departments at EE and has been with the business for 3 years. Katie has spent most of her time in customer services for both mobile and home broadband. In her spare time, Katie enjoys spending time with her 3 nieces and having spontaneous nights out with her friends. She really makes the most of Fridays at work and if anyone is ever fancying a take-out lunch it's guaranteed that Katie is already onto it.

Community Management Team

It’s up to us to keep the community an interesting place to be. We work closely with our Community Stars, listening closely to their guidance on what our customers would like to read, learn and do more of in the community. And we keep the community website in good working order.  We are,

Moderators

The “mods” keep the community safe and friendly by upholding our EE Community guidelines. It takes a village to raise a child, as they say - so please report any suspect or negative behaviour to one of the moderators by tapping the cog icon beneath a post and selecting ‘Report Inappropriate Content’. It looks like this:

 

Options logo.png

 

Our moderators are,

The images the EE Community Team uses in our profiles are made using the Bitmoji app

3 REPLIES 3
c9
Established Contributor
Established Contributor

How can I get involved with the ee community support team?

Chris_B
Grand Master
Grand Master

@c9   The community support team work for EE so first you need to get a job within EE.  

c9
Established Contributor
Established Contributor

Can you look into making available voluntary work for vulnerable and disabled people and people who have additional needs who cannot work due to vulnerabilities and disabilities it would help so much. As I know, too much about technical things, but I cannot use my skills

 

 

Please can you escalate this to the relevant management team 

 

CPartington