EE Community info & News

Welcome!  Here you will find updates and info about the Community

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Forum Posts

Meet our Community Stars

Whether you're visiting the EE Community for the first time, or you're a regular visitor, you've probably read a post from one of our Community Stars. The Community Stars are our local neighbourhood superheroes who give up their spare time to help ou...

James_B by EE Community Manager
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  • 6 Helpful

Meet our Community Team

I am proud to introduce you to our amazing team of EE Staff who work super hard to make the EE Community a great place to visit. Not to be confused with our excellent team of Community Stars - our most trusted, knowledgeable and dedicated members, he...

James_B by EE Community Manager
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  • 0 replies
  • 3 Helpful

EE Community - How to guide

Hi, Welcome to our fresh new Community.  Whether you are a new member or have been with us for years, I thought it would be useful to give some pointers on mastering the basics of using the Community to get the help you need. You don't need to regist...

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Sean_D by Former EE Community Manager
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  • 7 Helpful

Community badges and how to earn them

To keep things lively, we like to have some fun as well as create a little bit of healthy competition. As part of this, we have lots of great badges that you can earn whilst you are using the EE Community.    Everyone can earn badges, and there are l...

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Sean_D by Former EE Community Manager
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EE Community Star program

We created the Community Star program quite a few years ago to recognise the exceptional contributions of our more active members.  Our Stars have a real passion for helping others and sharing their wealth of knowledge and experience which make them ...

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Sean_D by Former EE Community Manager
  • 10241 Views
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  • 36 Helpful

EE Community guidelines

Welcome,   We want you to get the most from your experience in the EE Community.  To make this possible we have some guidelines that should ensure our community is an enjoyable, friendly and informative place to visit for all who choose to do so.   T...

Sean_D by Former EE Community Manager
  • 9722 Views
  • 0 replies
  • 10 Helpful

Now on hold for the 4th time

First time on hold 37 mins. Redialled another number - got through to someone and were cut off while talking. I waited for them to call me back. They didn't.Rang yet another number, gave up after 10 mins.Now on the 4th call.  15 mins in. Nothing. Is ...

Resolved! Pension information

HiI am a former employee and need the contact details to enquire about my pension details, can anyone advise please?Kind RegardsTony

DaxGuile by Explorer
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  • 38 replies
  • 2 Helpful

Resolved! Pensions

HiI'm a previous employee (2010-2014). Would someone be able to contact me regarding my pension plan please?Many thanksKatheine

Resolved! Charity Support

Good afternoon,Please could you provide some guidance on how charities can apply for sponsorship, volunteering and other support from EE.Many thanks,Gemma

Why is the only forum language English (US)?

EE is a UK company, so why is the only forum language English (US)?For a sufficiently eye-watering amount of money, you might be able to hire me to fix things around here. Or just grab any 12-year-old who could probably figure it out pretty quickly.

LordMatt by Investigator
  • 71 Views
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Resolved! Sponsorship

Hi I’m looking for a company to sponsor me with my football team. It is a personal sponsor all players in the team have their own sponsor on their shirt and im looking to get mine. 

Resolved! Grassroot sponsorship

We are a grassroots football team preparing for our first season as an Under 9s team.Although we've only been together for a year, we've built a fantastic group of young players who love football, support one another, and are developing both on and o...

Sasha97 by Visitor
  • 34 Views
  • 1 replies
  • 1 Helpful

Open letter to Claire Gillies

Dear Ms GilliesUnder your predecessor EE had a policy to misrepresent products to existing customers in the knowledge that they would merely offer a derisory compensation package following a referral to a powerless ombudsman. I am wondering whether t...

TimBarber by Investigator
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  • 5 Helpful

Resolved! Charity donations

Hi EE,I'm organising a fundraising ball in memory of my dad, who sadly passed away from ILD. This cause is incredibly close to my heart, and I'm hoping to raise as much as possible to support Action for Pulmonary Fibrosis, helping fund research, rais...