EE Community info & News

Welcome!  Here you will find updates and info about the Community

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Forum Posts

Meet our Community Stars

Whether you're visiting the EE Community for the first time, or you're a regular visitor, you've probably read a post from one of our Community Stars. The Community Stars are our local neighbourhood superheroes who give up their spare time to help ou...

James_B by EE Community Manager
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  • 5 Helpful

Meet our Community Team

I am proud to introduce you to our amazing team of EE Staff who work super hard to make the EE Community a great place to visit. Not to be confused with our excellent team of Community Stars - our most trusted, knowledgeable and dedicated members, he...

James_B by EE Community Manager
  • 4864 Views
  • 0 replies
  • 3 Helpful

EE Community - How to guide

Hi, Welcome to our fresh new Community.  Whether you are a new member or have been with us for years, I thought it would be useful to give some pointers on mastering the basics of using the Community to get the help you need. You don't need to regist...

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Sean_D by Former EE Community Manager
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  • 7 Helpful

Community badges and how to earn them

To keep things lively, we like to have some fun as well as create a little bit of healthy competition. As part of this, we have lots of great badges that you can earn whilst you are using the EE Community.    Everyone can earn badges, and there are l...

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Sean_D by Former EE Community Manager
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EE Community Star program

We created the Community Star program quite a few years ago to recognise the exceptional contributions of our more active members.  Our Stars have a real passion for helping others and sharing their wealth of knowledge and experience which make them ...

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Sean_D by Former EE Community Manager
  • 8954 Views
  • 0 replies
  • 36 Helpful

EE Community guidelines

Welcome,   We want you to get the most from your experience in the EE Community.  To make this possible we have some guidelines that should ensure our community is an enjoyable, friendly and informative place to visit for all who choose to do so.   T...

Sean_D by Former EE Community Manager
  • 8059 Views
  • 0 replies
  • 5 Helpful

Resolved! Sponsorship Opportunities At Notting Hill Carnival

Good Evening,  Hope this finds you well. My name is Ben, I'm a band leader of a children carnival mas band that will be participating as part of London's Notting Hill Carnival, After an extremely successful year in 2025 our band has grown in numbers ...

Resolved! HR Contact Information

Hi there - i'm an ex-employee, i never received my P45 because of an email issue, i now need to contact HR to request a copy of the P45. Could i have their email & contact number please. Regards

Service Great

Can I send my thanks to the call handler who transferred my mobile to my daughter? She could not have been more helpful a credit to your company, many thanks.

Stan1955 by Explorer
  • 84 Views
  • 1 replies
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Resolved! 2025 Mobile Black Friday Deals

Hello. Could anyone advise when the Mobile Black Friday deals go live? Other carriers got some sick deals on pixels, s25s etc with discounted airtime tarrifs but nothing on here yet. Thank you

Pensions

HiI'm a previous employee (2010-2014). Would someone be able to contact me regarding my pension plan please?Many thanksKatheine

Resolved! EE insurance

@eeinsurance team,i lost my phone on 25th october and already made a claim on 28th via call and submitted all document which they asked for claim. its almost passed 2 weeks but i have not received any update from insurance team. without phone being f...

Viren28 by Visitor
  • 169 Views
  • 1 replies
  • 3 Helpful

Passkey for the Community Forum

I have a passkey (Face ID) set up on my EE app, but the community forum here requires me to login every 2 minutes - a right PITA.There’s reference to setting up a passkey here via my Profile, but I can’t see anything in it.So can I set up Passkey her...

Minkey1 by Star Contributor
  • 269 Views
  • 5 replies
  • 3 Helpful