EE Community info & News

Welcome!  Here you will find updates and info about the Community

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Forum Posts

Meet our Community Stars

Whether you're visiting the EE Community for the first time, or you're a regular visitor, you've probably read a post from one of our Community Stars. The Community Stars are our local neighbourhood superheroes who give up their spare time to help ou...

James_B by EE Community Manager
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  • 0 replies
  • 5 Helpful

Meet our Community Team

I am proud to introduce you to our amazing team of EE Staff who work super hard to make the EE Community a great place to visit. Not to be confused with our excellent team of Community Stars - our most trusted, knowledgeable and dedicated members, he...

James_B by EE Community Manager
  • 3258 Views
  • 0 replies
  • 3 Helpful

EE Community - How to guide

Hi, Welcome to our fresh new Community.  Whether you are a new member or have been with us for years, I thought it would be useful to give some pointers on mastering the basics of using the Community to get the help you need. You don't need to regist...

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Sean_D by Former EE Community Manager
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  • 7 Helpful

Community badges and how to earn them

To keep things lively, we like to have some fun as well as create a little bit of healthy competition. As part of this, we have lots of great badges that you can earn whilst you are using the EE Community.    Everyone can earn badges, and there are l...

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Sean_D by Former EE Community Manager
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  • 74 Helpful

EE Community Star program

We created the Community Star program quite a few years ago to recognise the exceptional contributions of our more active members.  Our Stars have a real passion for helping others and sharing their wealth of knowledge and experience which make them ...

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Sean_D by Former EE Community Manager
  • 7880 Views
  • 0 replies
  • 36 Helpful

EE Community guidelines

Welcome,   We want you to get the most from your experience in the EE Community.  To make this possible we have some guidelines that should ensure our community is an enjoyable, friendly and informative place to visit for all who choose to do so.   T...

Sean_D by Former EE Community Manager
  • 6770 Views
  • 0 replies
  • 5 Helpful

Pensions

HiI'm a previous employee (2010-2014). Would someone be able to contact me regarding my pension plan please?Many thanksKatheine

Open letter to Claire Gillies

Dear Ms GilliesUnder your predecessor EE had a policy to misrepresent products to existing customers in the knowledge that they would merely offer a derisory compensation package following a referral to a powerless ombudsman. I am wondering whether t...

TimBarber by Investigator
  • 163 Views
  • 4 replies
  • 1 Helpful

Resolved! Best Customer Service Experience Ever!

I just want to say what an amazing agent you have in your company and your lucky to have her !Vivienne helped me by way of support and a solution to an ongoing problem  that I couldn’t see a way out of .Vivianne shocked me at how supportive your team...

Nikkie3 by Visitor
  • 76 Views
  • 2 replies
  • 3 Helpful

Golf For Grace🩷

Hi E E Community.I was wondering if you could help us?I’m organising a charity golf day in memory of my beautiful daughter Grace勺.With all proceeds going to the Teenage Cancer Trust Ward at the RVI in Newcastle where Grace勺 was diagnosed with leukaem...

Grassroots sponsorship?

Hi,I have 2 grassroots football teams that would love to partner with EE  for new equipment & kits etc. - are EE able to provide any sponsorship please? Thank you in advance  

MBez1 by Visitor
  • 66 Views
  • 1 replies
  • 0 Helpful

Resolved! HR Contact Information

Hi there - i'm an ex-employee, i never received my P45 because of an email issue, i now need to contact HR to request a copy of the P45. Could i have their email & contact number please. Regards

Resolved! Excellent Customer Service

Hi.I spoke to one of your customer service team in person today after she knocked on my door. We had a chat about Wi-Fi speeds and full fibre in my postcode.I want to let her know that I really appreciate the level of service she gave me. She was fri...