Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 63981 Views
  • 69 replies
  • 14 Helpful

Wrongdoing

I've just had a message on my phone say welcome to your plan and I don't want a plan you have screwed me over and I don't want your service for that reason!! £7.50 my family had to pay to return a handset that was sent to me wrongly !!!it seems to me...

Porgypie by Explorer
  • 380 Views
  • 1 replies
  • 0 Helpful

Late payment charge

Hi,After decades of being a loyal EE customer I had the misfortune to pay last months mobile phone bill late. Because of this I was given a £7.68 charge.Thanks for the loyalty. In these times of financial strife.Chris 

Upgrade

Hi. I’ve been a member of the EE network from December 2021 and it’s almost going to be an year in a month but I am not yet eligible for an upgrade. I’ve been waiting for months and I need an upgrade

An52 by Explorer
  • 388 Views
  • 1 replies
  • 0 Helpful

Bill payment

I have been unable to pay my bill until 3 days time. A payment has been tried twice and both failed. Will my service be cut off?

Power of attorney

My dad is my power of attorney? He’s taking over my debt with ee because of my I’ll health what happens when he provides prove of a power of attorney what’s happens when this prove is giving 

Dan20069898 by Established Contributor
  • 917 Views
  • 5 replies
  • 1 Helpful

where art though my iPhone 14 Pro?

Hello wonderful citizens of the Planet - I ordered an Iphone 14 Pro Deep Purple (like everyone else it seems, good choice) on October 26th and still no update, Ive quickly learned there is a massive backlog as its so popular, how can I find out how l...

Contact

Hi I got a phone on contract yesterday I was just wondering could I add another phone in the contract or will I have to wait until this contact ends?

Confused

I thought I’d just upgraded to an iPhone 14 to lower my monthly bill but I’m so confused with it all! My current contract doesn’t end till June 23 and is £91 odd per month, this new one is £53 odd per month. The Email says additional line’?!? All I w...

Thecomb by Visitor
  • 402 Views
  • 1 replies
  • 1 Helpful

Цена

I verified my card and 30 pounds is not paid. will ask again to fill in the card data. why?

Ulukbek by Visitor
  • 408 Views
  • 1 replies
  • 1 Helpful