Contracts & Billing

Family account

I have a sim only unlimited data with EE.I have paid three bills with EE but despite this when I try another purchase I get I cannot purchase at this time.my wife’s phone with three is up for upgrade so we are tempted to stay with them if EE don’t wa...

My account

So took out a sim only deal my account is saying its a device and sim so charging from £12 to £40 what is going on please  

Brother made unauthorised purchases

So I recieved my monthly bill at the end of the month and it seems there was multiple charges which added up to £230 going around an asking I found it was my little brother who used my mothers phone which is also on my own name and bill to authorise ...

Bill Errors

I have recently joined EE via pay as you go. I transferred over to contact as I was offered a good deal. I was told the payg payment I just made would be credited but instead I have been overcharged for my first month! I called and told I would get a...

Add ons abroad

I have 2 add ons for 26 September, I had expected 1, please explain why there are 2? 

Revised Tariff

Hi I need to reduce my monthly bill or consider a new provider. How do I revise my tariff? Thanks

Contract ends in September can I extend for a new phone

Hi all, So my contract ends in September however I want to wait until February for the new Samsung S23 would EE let me extend this for another 5 months so I can have the new phone via contract?

PhoneBill!!!

My payment ment to come out 12th every month or just after it’s saying it’s over due now! **bleep** I payed 140 last month says I was in credit! now saying overdue my net off? this is actually joke can some please. Help done it last time aswell reall...

Upgrading two phones on one account

Reposting as my original post has been deleted.  How do I upgrade two phones on one account at the same time, online?  How do I see what the total projected monthly bill will be, before committing to anything?  Please don't delete me again!

My bills