Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 62789 Views
  • 69 replies
  • 14 Helpful

Resolved! Early upgrade

Hello my name is Wayne I’m new here how do I find out how much my contract is to pay off and upgrade early

Wayno201 by Visitor
  • 665 Views
  • 4 replies
  • 1 Helpful

Billing

I have had a message saying my bill has not been paid and that it is over £150 when I made a payment last month for over £100 can you please explain why this is 

Resolved! EE billing issue

My contract bill fee is 71£ but before 3 4 month EE taking fee 77.60£ why and i am not using extra anything can EE set my bill again 71£

Resolved! Contracts an billing

Hi yes I’m struggling with paying my bill each month as I’m on universal credit I’ve heard I can get some voucher towards paying my bill this would be greatly appreciated if I could possibly get some help thanks 

Join with ee

Please want join ee as my friend referel me want to know phone contracts and sim

gorgus by Visitor
  • 390 Views
  • 1 replies
  • 1 Helpful

About bill

Iv been charged late payment I’m not paying this as I wasn’t paid to pay my bill 

Cassie33 by Visitor
  • 395 Views
  • 2 replies
  • 2 Helpful

Retured phone

Hi I upgraded 2 weeks ago. I sent my old phone back on 17th Oct, its now 24th Oct and i keep getting texts saying EE haven't received it yet.. what can I do

Pfriery by Visitor
  • 364 Views
  • 1 replies
  • 0 Helpful