14-01-2023 12:45 PM
I used ee for two months in Uk and now I'm abroad so I don't want to pay any more and I don't use that number and the host told me that mail from your company comes to her address in Uk. I want to stop it what should I do?
14-01-2023 12:47 PM
You need to contact EE giving 30 days notice of cancellation of your mobile contract. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 4%.
16-01-2023 05:22 AM
I want to stop the mail from coming to the address I registered. What should I do? I'm abroad now and I can't use my UK phone number, so if I don't pay, the mail won't come anymore?
16-01-2023 07:34 AM
Hello @YULICHEON.
To cancel your account you will need to provide us with your 30 days notice which can be done by calling +44 7953966250.
If you were to stop paying then your account will build up with bills and more correspondence will be sent to your registered address which can also impact your credit score.
If you wish to continue paying your account but wish to stop any mail please also give us a call on the number I have provided.
Katie
16-01-2023 07:39 AM
@YUILCHEON Was this a contract or a PAYG ( pre pay sim ).
16-01-2023 07:44 AM
You aren't sent letters by EE for PAYG. Otherwise I would have thought it was.