Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Extra payments

broughtoharvey
Visitor

‎14-01-2023 05:29 PM

Hi , I have paid a extra £50 for something on my bill , can you tell me why and what it had been spent on please ? 

 

Thank you 

Harvey

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎14-01-2023 11:04 PM

It's probably a refundable security deposit for something like roaming.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Jon_K
Former EE Employee

‎15-01-2023 08:15 AM

Hi @broughtoharvey.

If you get in touch with our Customer Care team they'll help you to get this sorted.

Jon

0 Helpful