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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 17056 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 26887 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 57275 Views
  • 69 replies
  • 14 Helpful

Contract end date not showing

Contract end date not showing as I had unpaid bills, I have now paid and am up to date. However I cannot see the contract end date and all I can see is I am not eligible for an upgrade at this time.does anyone know how I can see how long I have left?...

Geri81 by • Explorer
  • 437 Views
  • 3 replies
  • 2 Helpful

Contract

So fed up with ee and bt to start with I signed up to bt broadband paid upfront to find out a week later it had been cancelled and refunded decided to give them a chance rang up started all over again and also got talked into a new contract with ee u...

Old TMobile Contract 3G no longer supported

Hi.I am just after some advice.I just received a letter from ee saying that I need a new plan as EE will no longer be supporting legacy 3G T-Mobile services.I currently have one of the old employee call discounts applied to my TMobile account which i...

Moss4 by • Explorer
  • 1215 Views
  • 7 replies
  • 0 Helpful

Last bill

I have had a final bill for £681.14 at no stage has anyone said or asked me if I wanted to close my account which I don’t, my son has a phone and contract with you in my name and a watch and I have a watch as well that I pay monthly for.  This is a h...

Friends and family discount

I have just upgraded my phone. On the order for the upgrade my friends and family discount is shown but I have just received a text saying it has finished and it no longer shows in the add ons in my account. I would not have upgraded if I knew it was...

Turvs82 by • Visitor
  • 2718 Views
  • 9 replies
  • 1 Helpful
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