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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 62815 Views
  • 69 replies
  • 14 Helpful

Sim Only

Hi I currently have a Sim Only for £21.86 (160gb) per month but only use a fraction of this as not constantly on my phone whilst out.  I also have home broadband with you Fibre Plus with PAYG landline at £33.97 per month.Is there a cheaper Sim Only a...

Debs5 by • Investigator
  • 662 Views
  • 6 replies
  • 0 Helpful

Billing

Does anyone know how i can get a revised bill from ee. I have tried many times but have got absolutely nowhere.

hutch23 by • Investigator
  • 739 Views
  • 8 replies
  • 6 Helpful

Extra payment and cancel direct debit

Helloi seen on my online banking a monthly payment of £58.30 was taken out…there has now been a following £29 taken out when there shouldn’t be. I would also like to cancel my contract pleaseThankyou 

New subsciber

Hello. I avail a phone on EE and have a monthly subscription. And the phone is gonna be receiving today. I just want to ask if they you can refund my 10 pounds credit on my app. I just still have a credit on my app and not use it.   

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