Hi

Xakis1
Visitor

I m customer for almost 4 years. Some days ago I had another contract with EE but the people of the shop EE can't to give me my new phone because my passport expired 2 weeks ago. I'm very disappointed about that because my passport has my picture and I have my phone with me when EE sent me a pin to show them. Can you help me please to take my new mobile please? I'm not English. I'm Greek. Thank you. 



 

1 REPLY 1
Jon_K
Former EE Employee

Hi @Xakis1.

Do you have any other form of ID?

The store will ask for ID when you go to pick up your order.

Jon