Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 59539 Views
  • 69 replies
  • 14 Helpful

Upgrade

Hi just wondered if anyone is able to advise. Is there a 'best' person to speak to I have been given 3 different prices for the very same thing bit told 2 different things. I hat upgrading and want it simple as possible please

ALE9222 by Visitor
  • 324 Views
  • 1 replies
  • 0 Helpful

Resolved! Cancel

xxxxxxxxxxxx This is a mobile data contract and I would like to cancel  [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

cmoors by Visitor
  • 420 Views
  • 1 replies
  • 1 Helpful

Re: END OF CONTRACT

But surely you have repaid the hardware cost after your minimum contract? Why is EE continuing to charge me for hardware after I have paid it off? Why doesn't my rolling contract revert to network fees only?  

Data

Hi I want to cancel my unlimited data and go back to my original 10gb a month tariff 

Murraz by Visitor
  • 393 Views
  • 2 replies
  • 0 Helpful

Bill

I'm having problems paying my bill I've just received a text message today saying I'm overdue can I pay this on the 9th of December please

Resolved! Bill changes

NOT IMPRESSED! Get it sorted or I WILL SEEK LEGAL ADVICE  [Mod edit: Please do not post personal information, such as your phone number, in this public forum. Thanks]