Skip to main content
Forum FAQ's

Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 62873 Views
  • 69 replies
  • 14 Helpful

Sim only

I’ve just bought an Apple iPhone 13 and want a sim only contract with EE. I have set up an EE account, but I’m not tech savvy and need help 

Phone bill

I need to put my bill on hold as my money circumstances have changed and I will just be charged too much on top.

Change to Sim Only

Hi, I have been informed I am ready for an upgrade. I want t change to Sim only plan, but I also got another sim attached to my plan for my daughter. Can I cancel her plan without any cost so I can get her a sim only plan? 

Drew861 by • Visitor
  • 450 Views
  • 2 replies
  • 0 Helpful

Delaying my next bill

Hello, I am really hoping to delay my next bill which is due on the 23/12/22. I am currently at the latter stages of my maternity and with my current financial difficulties I am going back to work early in the new year. I am currently on minimum SNP ...

bill

hi I've just logged in to pay my bill and it is saying its already been paid I have not paid it is anyone else having issues paying their bill

copy invoice

We made a payment to you on 16.11.2022 for telephone number xxxxxxxx, I need a copy receipt or invoice for our accounting records. Can you help? [Mod edit: Please do not post phone numbers on the public board. Thanks!]

cartref by • Visitor
  • 336 Views
  • 1 replies
  • 0 Helpful

Itemised bill

Hi, how do I look at all the itemised calls and texts on my ee.  I can't find it.  I used to be able to do it, now I can't seem to get it.  Thanks

Most solutions
More
Top Helpful authors
More
Learn about