cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Just Cancelled my EE contract .... when does my service finish

TSL1966
Investigator
Investigator

Good Afternoon

 

I ve just cancelled my contract with EE 

When do they "turn my sim card off"

 

Many Thanks in advance

 

Steve

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@TSL1966  Yes.   Just do not terminate your payment method as you could be owed a refund if you port your number out before the 30 days are up.    You pay for the month ahead not in arrears so you’ll probably find you’ll be owed money if you port out before 30 days. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

@TSL1966   In 30 days unless you port your number to a different network before then. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Thanks Chris_B for the quick reply

 

so if i port over number  today my final bill will be less rather than waiting the 30 days

chistery
EE Community Star
EE Community Star

If you are currently outside of your minimum term and you port out, you will stop paying on the day of the port.

Chistery

 

Many Thanks for the info

 

Steve

Chris_B
EE Community Star
EE Community Star

@TSL1966  Yes.   Just do not terminate your payment method as you could be owed a refund if you port your number out before the 30 days are up.    You pay for the month ahead not in arrears so you’ll probably find you’ll be owed money if you port out before 30 days. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.