Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

My bill

I need to speak to someone about my bill.

Hello

hello, I have a problem with money that he takes from me, it is a very large amount and I don't understand why so much, can you help me?

Hi i have just finished talking to one of ur managers and was told to call the e

I just call the ee shop As one of your managers told me to and i found him very rude was told to bring in my contract and they will take my ohone bk. Im not happy and going to go to a soldier

Phone bill

Hello , I have upgraded my phone but now says that I am paying my old sim only and also my new phone contract ? I have paid the first payment to the new phone and the old one says will be coming out the 15th so keep to stop that payment?

Increased charges

Why has my bill more than doubled the last two months??

Resolved! My upgrade

How much is it for me to upgrade to iPhone 14 pro

Still being charged

Just realised , my contracts ends on feb 22 , and still EE taking my money . Whom to contact please

Resolved! Bill payment

I paid an outstanding bill today and the payment was taken twice somehow ?.. please can one payment be refunded ..

Waiting 15 days for a refund

I recently had an order wrongly cancelled by the EE phone service team and was told my refund would be processes within 14 days. Today is day 15 and theres still no refund.why??Can someone from EE please inform me a) why i havent been returned my mon...

Upgrade

Hi. Upgrade is due, I have looked at upgrading my Samsung watch, but keep my phone, so I'm looking at SIM only then having watch on contract, Samsung 5 Pro watch comes with sim card ??? Do I need a sim only card ?? TIA