Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by Former EE Community Manager
  • 17130 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by Former EE Community Manager
  • 26959 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 57629 Views
  • 69 replies
  • 14 Helpful

Phone

Hello,Can I upgrade my phone but not my sim please?

Keri21 by Visitor
  • 345 Views
  • 2 replies
  • 0 Helpful

wrong contract.

Good night, I upgraded my contract and the values ​​are corrected or wrong, my renewal discount is also not adjusted in the contract. I would like help to resolve this issue.

MARIO_MRL by Investigator
  • 335 Views
  • 1 replies
  • 0 Helpful

Upgrade

Trying to upgrade on number ending 452When I pick a phone it says there's no plan available?? Why on most phones aswell 

Resolved! Monthly Bill

Hi There Do you know how I get EE to send me my monthly bills by email , as I cannot seem to download them on the website anymore ?  Thanks  Will 

Resolved! Phone number transfer

HiHopefully I can explain this well enough.I have 3 mobile phone contracts with EE one of which is now out of contract, would it be possible to swap numbers around?I basically want a number that is still in contact swapped with the contract that is n...

Re: Phones been cut off

EE are unhelpful and patronising. They have cut off my phone after I've been with them for a month due to DD not working (I did give them all the bank details at the time I opened account). I have been online and paid the monthly fee that was owed bu...

LMF100 by Investigator
  • 796 Views
  • 5 replies
  • 0 Helpful