Contracts & Billing

Incorrect charges

I purchased the unlimited data add on that was advertised for £10 per month and I have just been charged over £20 for it incorrectly. Could someone advise? 

Payment

Hello. Someone here ?

Upgrade package

Package I picked IS £36 WAS £46, but when I get to checkout its says £46 a month. Will I still get it at £36? I'm confused 

Change plan

I recently upgraded but found a better plan can I swap to that plan or am I stuck with this current plan for 24 months many thanksnatasha

2 phone numbers

I have 2phones numbers and I only use 1.  xxxxxxxxxx I don't use.   xxxxxxxxxx I use. I want to keep this on but close the other one. Its saying i can upgrade but I don't want to upgrade just cancel if I can please.  [Mod edit: Please do not share pe...

Bill

Hi I need help I’m behind on my bill am unable to make the 107 payment until the 25th of this month I’m a singe mum who is struggling atm I’m just hoping you can keep my phone in and not cut me off I till the 25th please

Still suspended

I've paid my bill yet I'm still suspended on my account and the account says I've still an amount to pay (which I paid this morning.)Why? 

Leaving

Hi  I was looking into leaving a couple of days ago ( from app ).   Now when I go into it they have blocked me going further and all I get is “ this is awkward please try later “    All they want is for me to call and waste hours on the phone.. can’t...

My sim contract has ended but it says I can’t upgrade