Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Resolved! EE&BT 10% Discount

I swapped to BT last year and was told that I would get a 10% discount off my ee bill each month. This didn’t happen on the first or second month, then only got applied in December when I called and complained. I thought that would be the end of it ...

Payment

Hello. I cant countinue with my procedure after second level in the payment section, where is the problem?

Internet

My internet bill is due it’s payment I get paid on every 14th and my payment is due tomorrow I don’t have money to pay it how can I change it to monthly

Changing payment date

It wont let me change my payment date saying i reached max amount of times to change it but i have NEVER changed my payment date in my life

I’m trying to get my old phone number

Resolved! past payment twice

Hello, my payment for the month is past due twice

Contact number

Need customer support number so I can speak with them. Can anyone help?

How do I find out the date when I first opened an account/signed my contract?

Cancel my contract

Bill

Recently transferred from BT at point of contact renewal. Agreed to renew on basis of monthly charges for TV, broadband and 4 mobile phones. Was made aware of transfer to EE but charges for phones in first full month is larger than promised on renewa...