Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

EE Employee Discounts

When upgrading online I input my Discount code from EE Employee Discounts and get the error :This code is not valid with your current selection. Please make sure you meet all the conditions of this promotion.Someone in sales advised I need to fill in...

Resolved! Cancel my sim only contract

I need to cancel my sim.only contract

Adding a number to ee account

Hi I would like to add my other son to my account he already has a ee sim card

Incorrect billed

Greetings I have been incorrectly billed please can anyone help me out

upgrade not clear

i currently have a sim only offer on my account im trying to get however the information isnt clear/transparent.ive tried to do the upgrade by logging into myee> start upgrade>sim only> clicked on the deali got a deal showing £18 for 24m for unlimite...

My tariffs are set to the wrong number

I have two numbers on my account and the tariffs are set to the wrong numbers. Can this be resolved on the app or will I have to call EE?

Tarif

Can i change my tarif anytime?

Contract is finish

Hi my contract is finished but I was still charge with full payment

Resolved! I need to pay my bill

Hello i need to pay the bill of my number best Regards Adel [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Friends and Family

If I have Friends and Family discount on my phone contract, then apply to get broadband does the discount rollover to the broadband as well?