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End of contract

Jramos
Explorer

‎08-04-2023 08:32 PM

My 24 month contract ends in 5 days

I have got the PAC number from EE

Do I have to inform EE that am leaving? or I just swap networks? 

 

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3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎08-04-2023 08:54 PM

@Jramos  Just give that code to the new network.  Do this before the 5 days are up or you’ll pay for another month with EE, and you need a new PAC code. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Jramos
Explorer

‎08-04-2023 09:04 PM

Hi,

my SIM only 24 months contracts ends next week. 

I want to change for a different provider. 

Do I have to call now, or by using the PAC number will automatically ends the contract? 

 

 
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Profile closed
Not applicable
In response to Jramos

‎08-04-2023 09:24 PM

Hi @Jramos 

Welcome to the EE Community,

If you use your PAC code it will automatically cancel your contract if you use your PAC code now your number will transfer on Wednesday due to the Bank Holiday.

Thanks

David.

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