Contracts & Billing

Double Billing

I was billed twice on my pay monthly phone. I was told that the billing was supposed to be £56 per month but I was billed £56 plus £45 , making a total of £107 . Please can someone help rectify this. 

Changing direct debit date

Hiwhen I first joined EE I went onto my profile and changed my direct debit date from 28th of the month to 8th of the month. The page loaded and all was fine. However now since everytime I log on it says direct debit date is 28th and I cannot change ...

Bills

Had bill of 54.00 and payed it then 2 days later was told I had to pay another 7.07 for pro rata  not happy and will be looking into changing provider as ee charge what they want and when they want 

My partner in o2 wants to join my family in ee

Can my partner in o2 join my family in ee  

Re: my monthly plan

I would like a cheaper plan. Where can i find this on this site? I've looked but can't anything.

Can EE please email me regarding my upgrades

Cancel Apple Watch as out of contract

Hi,I called yesterday to cancel my Apple Watch contract with EE as I am not using it. Do I need to expect a confirmation message?Thanks

Threats by EE staff member

So a bit of background I used to work for another well known telecommunication company In the chief executives office and of late I have been getting a terrible service from EE both at work and at home, so I raised a complaint and provide with eviden...

Bill

Himy direct debit is about to be taken and it’s too high this time it’s 117£