Skip to main content
Forum FAQ's

Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 14465 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 24988 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 50173 Views
  • 55 replies
  • 13 Helpful

My tarrif has been changed without my knowledge

My number is xxxxxxxxxxx I have been to Ee up to date and am just about to upgrade and is not allowing me I also do not own ee either    I have been with u more than 3yrs [Mod edit: Please do not post phone numbers on the public board. Thanks!]

Akyere by • Explorer
  • 289 Views
  • 2 replies
  • 2 Helpful

Resolved! Apple watch esim cost

I currently have a 24 month sim only pay monthly contract with EE, I’m thinking of buying an Apple Watch and I’m wondering what the cost is for the esim for the watch? 

Cancelling contract

BT set me up an EE sim only contract which I cancelled within 14 days.  I have now received a bill from BT and EE.  What should I do next? 

Apple watch ultra plan start date

Greetings!I have ordered an apple watch ultra yesterday over the phone. The person who sold me said it will be with me probably by Friday. However, even before getting the device, I can see an additional line added to the account. My query is when th...

drzia by • Skilled Contributor
  • 384 Views
  • 4 replies
  • 3 Helpful

Bill

 Hi im having trouble paying my bill this month as ive only had a temporary job over Xmas and pay day isnt untill the 14th jan is there anything you can do to help please? X   

Tanmarie by • Visitor
  • 238 Views
  • 1 replies
  • 1 Helpful
Most solutions
More
Top Helpful authors
More
Learn about