Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 66179 Views
  • 69 replies
  • 14 Helpful

contract

hi, could you please inform which day next month my contract ends? i also would like to stop once is finished.

jvmainuk by Visitor
  • 377 Views
  • 1 replies
  • 1 Helpful

Overcharged on bill

Hello ive just got my bill saying I've been charged 50.94 on my mobile broadband but I've always had a lock on it since I've been with u too make sure that doesn't happen so how can I have been charged nearly 25 or so 

Jazzyjojo by Investigator
  • 871 Views
  • 8 replies
  • 2 Helpful

Can i find call history for May?

HI I'm trying to find my call history for May (incoming call) - is there a way i can view this online? as i need to screen shot it for a court case! I think it might have been deleted by accident on my phone, so is there a way of getting it back?

Mazzmazz by Visitor
  • 518 Views
  • 2 replies
  • 1 Helpful

Upgrade

Interested in good as new upgrade .as I've been a customer for years .will you waive the 50 deposit Louise

Loulou55 by Visitor
  • 346 Views
  • 1 replies
  • 0 Helpful

Resolved! Help

I want to know how much I owe on my phone  

Paul1994 by Visitor
  • 475 Views
  • 2 replies
  • 2 Helpful

Ee cant complete my trade in

I recently upgraded from my samsung zflip 3 128gb to the 512gb zflip 5 using trade in.Ee made a mistake and did a trade in for 256gb zflip 3 not 128gb. I had to call ee and get it canceled and do the order again in a 1 hour odd conversation and do th...