The EE Community

“Smart Wifi” after moving from BT to EE broadband

I have recently moved from BT to EE broadband. With BT, I had a BT Homehub and two extender discs to reach the whole house. Now that I am with EE, I still have the same Homehub and the same two extender discs - they all work fine. I note from my firs...

Roaming Pass ROW in Canada

I am currently on an all rounder plan and using my inclusive extra for TNT Sport. I’m going to Canada next week and wanted to know if I can just text “ROAMING” to 150, pay £25 and then use my UK allowances for calls, text and data in Canada? 

BT modem

My router seems to be an issue since migrating from BT to EE. My issue is associated with access and often It cuts out entirely. Are there any way that I can improve my network? 

Creating a co-existence environment

Often people get far too caught up with brand association. For example Samsung phones Samsung fridges Samsung stoves Samsung shoes!for an average place this doesn’t entirely make sense! So my question is how can the community create a means of having...

Erased by eSIM by accident

I erased  my eSIM how to restore it

EU signal and costumer service from abroad to UK so bad ,auful

I have had the same problem for months, and they haven't fixed anything. It's frustrating. The problem they don't fix is nothing terribleNo signal 

Roaming All Rounder (pre Aug 24)

Today I have received the following test message from EE:Hi from EE. Weve recently made some changes to our Roaming Inclusive Extras. You can select either EU roaming or our new Zone 1 option which covers 33 popular destinations. For now we'll apply ...

Removing a card

I would like to remove a card 

BROADBAND DOWN..... ANYONE ELSE IN SOUTH GLOS AREA LOST THERE CONNECTION ?