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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59555 Views
  • 69 replies
  • 14 Helpful

Unfair

What a sham, have been with EE over 20 years and only needed them twice in that time and both times they let me down, first time 5 years ago when I waited 6 weeks to connect when I moved house, and now when they lied to me about a line repair, was so...

Resolved! Invouce

Why can’t I find and download a copy of my monthly invoice?!!!! Grrrrrrrr. Whose bright idea was this to make the change. Waste of my life looking and I’m busy.?

Dom68 by • Visitor
  • 377 Views
  • 1 replies
  • 0 Helpful

Payment

Hi, I have recently left EE. but for the past two months, I’ve had payments taken out of my account. This month I had one taken out on the 3rd for roughly £13 and then again today (13th) for £17. Please can you explain why? Thanks 

Resolved! Moving from PAYG To PAYM

Hi everyone,Just need some advice on how to proceed, as i am abroad and my friend is abroad too (continue reading), we cannot call ee as the rates are exorbitant, so i would love for this to be able to be sorted online.i have a payg sim with a payg a...

Harabe by • Investigator
  • 3326 Views
  • 11 replies
  • 1 Helpful

Change Contract

I'm mid contract and signed up for a deal which offers way too much data that I will never get close to using. I want to stay with EE but also hoping there are some options to downgrade the plan that helps loyal customers such as me who are stuck mid...

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