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Stolen phone

Sxraldn
Visitor

‎04-11-2023 04:48 PM

My phone was stolen about a week ago and it was not insured. I have received the SIM but I am not able to receive a replacement phone. Is it possible to start a contract for just a phone with no SIM?

Thank you!

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎04-11-2023 06:23 PM

Hi @Sxraldn 

You can buy a payg phone and use your sim in that device. Or just buy a sim free device on Amazon. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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XRaySpeX
EE Community Star
EE Community Star

‎04-11-2023 06:27 PM - edited ‎04-11-2023 06:28 PM

Not with EE you can't! You could buy a PAYG phone, which does come with a PAYG SIM, from them but forgo the mandatory top-up credit (£10 or so) on it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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