Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 60574 Views
  • 69 replies
  • 14 Helpful

Resolved! Bill

I need to find my latest bill your website is difficult to navigate

Alys1 by Visitor
  • 388 Views
  • 1 replies
  • 0 Helpful

EE Contracts are just not sustainable anymore

I get it - contract says CPI + 3.9% but what bothers me is the fact that staff members say here and on social media that they had no choice as they cannot influence CPI. That's true .. What EE COULD be doing though is not insisting on 3.9% .. I get i...

Channel Returns webpage url

HiDoes anyone know the url for the Channel Returns page?Spoke to an advisor called Thomas about an hour ago to cancel my 30-day rolling contract; EE have decided to increase my £9 plan to £13 without any benefit to me.This Thomas offered me the same ...

sb101 by Established Contributor
  • 2091 Views
  • 2 replies
  • 0 Helpful

Resolved! Leaving EE & Final Bill

Hi,     I've recently decided to move from EE to three i've just got my new three sim and have requested that my number be transferred over, three have told me this will happen on Monday so I am just curious how EE will deal with my final bill, my bi...