Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Resolved! Its my costing so much

Why is my bill costing more then it normally does I'm gona leave EE Now taking the mick

Re: how do I Cancel paper billing

Which magic combination of options is to get to speak to someone to cancel paper bill. Why can’t this be done on line???

Resolved! Paying bill

I want to pay my Wi-Fi bill for July 23

End of contract

I came to the end of my contract 2 months ago, at the end of every other mobile contract I've had the price auto drops as you've paid off the device, this has not happened with EE, do I have to go through the pain in the **bleep** process of switchin...

Family returning to UK

Hi folks,We are about to return to UK after many years abroad and am told that EE is the best network for the area in Scotland where we are settling initially.I am looking for guidance as to a family product that will serve 2 x Sim Only Android Phone...

Resolved! End a contract

Hi, all I want to do is end a contract, do I need to call to do this or can I do it on the app. Thanks in advance

Upgrade

Im due an upgrade but dont want a new phone. Can I now just go for sim only contract? As this would be cheaper for me plus can I keepsame number! thank you

Resolved! I want too reduce my monthly payments

i want to reduce my monthly payment

Re: Bill

Hi there,I want my bill reduced immediately.

Roaming

Please take roaming off my account. I used from 14/07/23 to 05/08/2023. Bill £15.00. Thanks