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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 14267 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 24834 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 49746 Views
  • 55 replies
  • 13 Helpful

Seriously?

I am very disappointed with EE! I have just signed a new contract in store and got a new iPhone 14.As soon as I got home, I realized I made a mistake. I returned to the store next day and asked if I could swap iPhone 14 for iPhone 14 pro. I was never...

KasiaK1 by • Investigator
  • 883 Views
  • 11 replies
  • 5 Helpful

Resolved! Sim only upgrade

The Sim only upgrade options say the fiest 3-6 months are half price.does this mean that the monthly amounts shown will be less, or so the monthly amounts offers factor in the discount?thank you

Joaniec by • Explorer
  • 345 Views
  • 3 replies
  • 1 Helpful

Resolved! Account holder

I changed my phone number a few months and am now paying for my own bills but it says I am not the account holder and I cannot do anything on the app or on the website everything is blocked or inaccessible and it is ridiculous at this point nothing w...

Hi

I m customer for almost 4 years. Some days ago I had another contract with EE but the people of the shop EE can't to give me my new phone because my passport expired 2 weeks ago. I'm very disappointed about that because my passport has my picture and...

Xakis1 by • Visitor
  • 385 Views
  • 1 replies
  • 0 Helpful

Resolved! Tablet to sim only

My tablet Contract is die to end cam I change it to a SIM only whenni try to upgrade it only let's me upgrade the device not to a sim only like with my phone or will my contract just end and I can keep the number and gift data from my other contract ...

Ee215 by • Visitor
  • 349 Views
  • 1 replies
  • 1 Helpful

Wi-Fi

Hi! Could you help with choosing a router for a home with unlimited internet?

Change to Business Phone

Hi, The phone I have on this contract is one I pay for for a relation, I would like to switch this phone to a business plan as it is used for work. I am a director of the firm so have authority

Conniee by • Visitor
  • 396 Views
  • 1 replies
  • 2 Helpful

My monthy payment

Hello!  I would be pleasant if you clarify my monthly payment , since i looked at my ee app  and i could see £112.0  why?  In other hand i can't  see my other two device like before ither the way to share date like before. Thank you.

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