I was wrongly sold a separate sim and therefore a separate account over the phone and, after speaking to Angel at one of the offices, she did say that I most definitely had been wrongly sold this when I asked the right questions but the answers were misleading. Angel cancelled the bill of £19.20 and refunded me - case closed? No. I was again billed £19.20 with £1.92 credit so it's gone down to £17.28 ???? but I haven't once used the new number that was allocated? I can't get any satisfaction. or sensible reaso as to why I have received this.
