12-09-2023 10:31 AM
Just moved across from Plusnet who would provide call and text history when you logged into your account. Tried this with my EE account and nothing appears other than a request to ring 150 at the end of the month to gain the info I require on what numbers were called and texts sent with details of duration, date and time. Am I not looking in the right place for this info or is it that EE just doesn't provide this facility.
Solved! See the answer below or view the solution in context.
12-09-2023 12:37 PM
Hi @Rogcal
Itemised billing is an additional service you need to pay a monthly fee to access. Speak to EE CS on 150 and they will add the service to your account.
Thanks
12-09-2023 12:37 PM
Hi @Rogcal
Itemised billing is an additional service you need to pay a monthly fee to access. Speak to EE CS on 150 and they will add the service to your account.
Thanks
08-11-2023 03:06 AM
ok move me plusnet
08-11-2023 03:12 AM
i need calls detail of my numbers please ending ***141
08-11-2023 08:53 AM
Hi @Rashid414
You would need itemised billing to view your call and text history in your EE account and the bills. If you would like to set this up please call us on 150.
Leanne.