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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59516 Views
  • 69 replies
  • 14 Helpful

Resolved! No frills plan what is included calls texts etc

Hi I am due an upgrade and I am looking to see what is actually included in the no-frills plan, all I can find is that you can't gift data, and no actual info as to what you actually get, like unlimited calls, texts, etc.

Resolved! Refund

Hi there I spoke to someone on the EE chat the other day about an issue with my new plan and my account and me paying too much. But then during that chat I was told that I am going to be refunded £761 pounds I think it was ? This was going to be in m...

Resolved! Partner separation

Hello,Split up from my partner years ago, we had one account with both numbers under my name. He no longer lives locally, and We have no contact with one another.I wish to separate the numbers so that I only pay for mine and not his and he can pay fo...

Resolved! Billing

Hi I have just paid my bill but it still not allowing me to call anybody 

Rakeeb by • Visitor
  • 360 Views
  • 1 replies
  • 1 Helpful

Removing multi line discount

Hi i have received an email offering the samsung galaxy z flip 5 over 36 months with a trade in discount for my current z flip 3, upon check out it says it cant apply the trade in due to my existing multi line discount.As the trade in would remove £2...

Resolved! Request for a 3 month bill statement

Dear Sir/Madam I recently applied for a job and I have been asked by my potential employer to provide in addition to a proof of residence, passport  and any other proof of identity showing my current address but the proof should be in my name and ref...

1991Jasi by • Visitor
  • 974 Views
  • 2 replies
  • 3 Helpful
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