Duplicate bills
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06-12-2023 07:20 PM
4 REPLIES 4
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06-12-2023 07:31 PM
Today I have received by post two identical first bills. Same account number, same phone number and same period of usage, Is this an administrative error or should I be concerned?
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06-12-2023 07:39 PM
Is the invoice number also identical?
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06-12-2023 08:04 PM
Yes the invoice references are the same
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07-12-2023 08:32 AM
Hello @Airfone.
Are the amounts both the same?
This is likely just an error of sending two bills rather than one.
Katie

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