Upgrade

Hannah0596 · ‎08-10-2023

Hi,

Im due for an upgrade in 2 months but have been offered to upgrade now for free. If I choose to upgrade, would I still have to pay the remaining 2 months from my old contract as well as the new contract or just the new contract?

Chris_B · ‎08-10-2023

@Hannah0596 You’ll not need to pay off the old contract but you will have to have a more expensive contract than you currently have because you are upgrading before the standard upgrade period, and that 45 days before your minimum term date, Best to wait till you can upgrade without restrictions.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

Chris_B · ‎08-10-2023

@Hannah0596 You’ll not need to pay off the old contract but you will have to have a more expensive contract than you currently have because you are upgrading before the standard upgrade period, and that 45 days before your minimum term date, Best to wait till you can upgrade without restrictions.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.