Contracts & Billing

All discussion around anything related to EE billing or contracts

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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Resolved! Bill date

I need to change the date I pay my bill due to to changes with work. I need to change it to the 14th - won’t be able toPay my bill till the 14th

Cancel the line number xxxxxxxxxxx because I only asked for a plan and the selle

Cancel the line number xxxxxxxxxxx because I only asked for a plan and the seller put one more without my authorisation and I have 14 days to request the cancellation I appreciate it very much [Mod edit: Please do not post phone numbers on the public...

Resolved! Plan withdrawal by EE

EE recently contacted me to say that my plan would be withdrawn and I will automatically be put on a new plan.Including loyalty discount I pay only £3.75 per month ( I know that's cheap :-)). The upgrade they have offered costs over twice as much wit...

Resolved! Phone

Hi please can I have my number changed I’m having nonsense calls

wanna credit back

I transfer number 3 to EE .They told me in first 6 months we will deduct £15 after that in every month £30 but your company deduct £60 in july month . I wanna my cash back £45 .

Billing

How do I make payment to my bill

Re: Proof of usage

I need proof of usuage

Aug app update- wheres my bill????

Hello, I've just had the text to say my bill is due to come out and normally I can go into the app and see the bill. It appears the app has updated and 'billing' isn't an option anymore. Can someone let me know where it is please? Cheers

What are the plans did EE provided with iphone 14 pro max in last few months?

Hello,Just need to know what plans did ee provided within last few months for iphone 14 pro max. Did any of those plans had a £200 upfront with £81 monthly for 24 months. This was deal with existing sim upgrading as well. Thanks

Need help

My phone is block You receive my payment Can not see why I can not make phone calls or receive phone calls

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