All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi my bill was £58 a month up until march last yearCan you tell me why it's so high now please
My 24 month contract expired August 2022 and I found a new 24 month contract plan with ee which is much better and cheaper. Will my old plan automatically be cancelled once I receive my new sim card? Thank you
I recently contacted yourselves via a telephone conversation about my previous bill, and was told that with my £40 payment on January 6th, that i would have the remaining balance removed, upon checking my bill for Feb 6th, i can see there is a balanc...
Please explain
Have received a message saying I owe £67 have been in touch with them and it’s been sorted have paid £17.70 and that’s what I owed not £67 thanks Estelle cluff
I have 2 phones and a tablet on the same plan, when I got them I got a bundle deal so the 3 cost around £40pm. I'm out of contract on all 3, is another bundle deal available on upgrading or would I be better going to sim only?
I’ve got a zero extras account I have checked my iPhone and don’t have a apple account £6.99 invoice
After purchasing a new contract and few calls to customer care regarding call charges and cheaper plan one representative of EE customer care called me and said we will put you on a new cheeper contract with the same number as you have 14 days cool o...
Is the early upgrade figure the same as a settlement figure?
