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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 14983 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 25284 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 51430 Views
  • 55 replies
  • 13 Helpful

Resolved! Charged for receiving texts from Australia

Hi,I had to text my friend in Australia who had a Australian mobile number.  I assumed I might get charged but when I checked my recent bill I have been charged for more then the texts I received and sent.   It appears I have been charged for the tex...

Daisy1512 by • Investigator
  • 1166 Views
  • 10 replies
  • 8 Helpful

Contracts

I am currently paying for 2 telephones and a tablet.I had to get a replacement phone as my other one was stolen a year ago.The contract on the stolen phone has now expired.How do I cancel the expired contract whilst still kerping my original phone no...

Pysgotwr by • Visitor
  • 304 Views
  • 1 replies
  • 0 Helpful

Resolved! I am on a paymentally contract

I am on a paymentally contract contract with my SIM and Mobile phone but I am now wanting to get a now wanting to get a different mobile number can I keep my current pay monthly contract monthly contract and get a different number?

Resolved! New phone

I have just received a bill, but I sent the phone back to you as I couldn’t manage it with my arthritis, I am waiting for confirmation so that I can get another phone  ?

Sally106 by • Explorer
  • 331 Views
  • 3 replies
  • 2 Helpful

Resolved! Billing

Hi good I’m wondering if some one  to help about mi bill thanks 

Youssef4 by • Visitor
  • 266 Views
  • 1 replies
  • 0 Helpful
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