Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 61363 Views
  • 69 replies
  • 14 Helpful

What is going on with EE?

Over the last few months I've had to complain numerous times about network outages in and around the Oban area where I live, and I've had to be quite blunt (but not abusive) at times to get responses.I had indicated on Twitter (or X)  that I'd had en...

DaveP1963 by Established Contributor
  • 1124 Views
  • 7 replies
  • 5 Helpful

Price increase

hi guys, my phone bill every month is £84.99but this month’s bill is at £92.17 , how come it’s a different price this month ? 

Discount

Hello, I have recently upgraded my mobile contract which I have done through openreach, I used to have the 30% friends and family discount however, I can now get the 50% colleagues discount through BT openreach. I reviewed a text to say my 30% discou...