Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Resolved! Overcharged

On january,february i used to pay 12quid a monthGone up to 13 or something from march And now i'm paying nearly 30 a month for the last 2 months**bleep**? Is this some kind of ee scam?

Resolved! Wen does my contract end

Resolved! Can i change my address

Bills and payments

Hi my bills are extremely high and I'm also bing charged for monthly bills at a high rate when my phone has been suspended why is this please? And why am I being charged so much I can't afford these bills everymonth and why am I being charged when my...

Bill

Not working this new update can't see my account details

Change your plan option not applying

I'm on a SIM only 125Gb data plan and wish to upgrade to unlimited data. On my data & usage page, i can see the option to 'change my plan' which presents the upgrade to unlimited. I click on 'choose and compare', then opt to choose this plan and not...

Tariff

Does anyone know know why my tariff is going up in August for the second time this year. I knew about the first one. Thank you

Upgrade issue

I have an upgrade anytime plan and I am eligible for upgrade at the end of August. When I am looking at upgrade plans for the Google pixel 7 pro, it says there are no available plans. Yet, if taking out a new line for this particular phone, there are...

Resolved! Bill date

I need to change the date I pay my bill due to to changes with work. I need to change it to the 14th - won’t be able toPay my bill till the 14th