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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 14589 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 25058 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 50402 Views
  • 55 replies
  • 13 Helpful

Resolved! Order declined

Hii try to make a online phone contract but was declined but u take my upfront payment. Why you not return back the money after declining the contract and you keeping it for couple of days.

Broadband and phone bill sample

Hello community, I'm new to EE,My company will pay my monthly broadband and cellphone costs as reimbursable expenses. From the community, I learn different information about VAT showing on the monthly bill (like this or this), or I need to switch my ...

ethan605 by • Investigator
  • 1169 Views
  • 2 replies
  • 1 Helpful

My Watch

I upgraded my phone last year August and the guy put me on the plan and asked me if I need Apple Watch plan which I said yes to it.. but apparently he put me on a wrong plan and I was paying something that I could not use as I only noticed that it’s ...

Change Contract

I am currently a student and have the iPhone 14 Pro with the Unlimited data bundle. I had a steady job at first and wasn’t worried about the price however this has since changed. I do not want to change phone however I find the unlimited data a bit t...

Card payment failed

Hello I have a new card as my previous card has expired I have tried so many times to add my new card which works everywhere but it keeps saying payment failed please help me with this 

Aishax1 by • Visitor
  • 300 Views
  • 1 replies
  • 0 Helpful
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