Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Finish contract

Hello

How to pay the due?

Sim only!

Iv had a letter saying I’m in debt! I stopped my sim only and moved to Tesco mobile as I needed a new phone….iv now had a letter saying I’m in debt with ee. But I don’t understand as I stopped using my sim!

Re: Unknown charges on mobile bill

My dad who aged has recently had number port over from bt to ee, and there are weird charges near the £225.52 he spoke with we who said they’ll look into it and we know these are international payments he didn’t make to Zimbabwe, morroco or Tunisia o...

This is awful

Billing

I’m trying to pay my bill on line and it’s not taking me to the right place all I get is other peoples comments and answers

Paid bill but…

I paid my bill for this month but I still have no data whatsoever. Usually I have data as soon as I pay. Whats going on here?

Resolved! Paying bill

I paid my bill early on the app and it has charged me for my bill again so I have paid double this month and I want my money back for the original payment

Re: Cancelling direct debit

I want to cancel my direct debit

Re: Bill credit

Hi. I bought a 30£ package bondle on my sim. On the same day I switched to monthly contract. I didn’t use my 30£ bundle. I received a message after switching to monthly contract saying 30£ added to my credit. Now I need to know if my bill will be ded...