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Paying bill from abroad

Kelly19932
Visitor

Hello 
please how can I pay my EE bill from abroad. 
I left the UK in April (10th of April), and the SIM card got lost so I do not have access to the app. 

they’ve been sending mails to the UK address and I’ll really appreciate if i can get help paying the bill so this could be sorted. 
thanks 

3 REPLIES 3
Katie_B
EE Community Support Team

Hi @Kelly19932

Thanks for coming here. 

If you do not have access to your EE account online I would recommend calling us. 

Our customer care team can be contacted on +44 7953 966 250. 

The team can also suspend your lost SIM and send a replacement to your UK address.

Katie

Schockwave
EE Community Star
EE Community Star

@Kelly19932 , you can also contact customer service using something like Skype for free using the free number in my signature.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
XRaySpeX
EE Community Star
EE Community Star

@Kelly19932 : Try using Fast Payment online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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