Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Contract

My contract is coming to an end in a couple of days but I want to stay on this contract no upgrades but I don't see anywhere that I can do that, and I'm just a bit confused by the whole thing

Can't use 30% student beans dicsount and can't remove multiline discount

Hi, For two weeks, I have been trying to apply for a discount from Student Beans, which is worth 30 %, and complete my purchase. The deal I was looking for was unlimited data, which cost 36 GBP originally and should be around 25 after the discount. T...

purchase history

hello please can i find out if i can get a copy of my purchase history thank

How do i add my staff discount code

I took out an extra device last month in store and was advised to add my staff discount code later, I am trying to do this online but can't see where i can add this. Can anyone help?

Resolved! Bill

How do I find out how much my bill is

Resolved! Spend limit reached

It says spend limit reached when i try to use my phonebill. I have paid my phonebill and my data has reset this month.

Resolved! I want to make a payment

How can i make payment i cant even use the txt option

Re: Made an international call in error

This happens to me, it seams ee makes a good money by customers mistake! I argued if I made mistake so ee made too. My contract is £27 per months and why ee should let me take over £1000 to abroad? It’s really ennoying.

Re: Viewing my bill

My bill is paid by my mum fella but he putting it up £5 every month I’m now pay £;65 from £35 when j sstarted please with my last 12 month statement and if I’m being ripped off so I can copy over to the police please help with break down of my pain a...

Missold roaming

Due to nobody contacting me in 72 hrs as was promised, I rang EE today to discuss the outcome of the complaint no 23031505. The recorded calls were supposed to be listened to in order to decide the outcome, however the person I spoke to from EE today...