I've been getting multiple emails for someone who is having broadband installed. It's not my address on the order, however, it is my account number from when I used to have a mobile phone with them. I've tried during multiple calls to customer services to get this sorted, but everytime I'm told "It's nothing to worry about" or "Just ignore them" despite the fact this is EXACTLTY the way identity theft starts. Also, on a secondary level, the GDPR infractions they are causing are immense. I have the name, address and now, thanks to having the Royal Mail tracking number for the hub, the SIGNATURE of a complete stranger. Imagine if I were a thief. What a boon this would be. So EE - are you going to sort this for me? Or just keep pretending to or telling me "not to worry"?
Your hand may be forced soon anyway as becuase I had the address, I wrote to the people who you keep breaking GDPR law around to ensure you had written to them to inform them of the breach of their data, like I reminded you over the phone in one of my many calls with you that you had a legal duty to do so. I'm sure if you have then they won't be surprised to get a letter from someone who knows their details and even what time they signed for their hub at reminding them they have legal rights over the protection of their data, and outlining how they can take action against you for breaching them.
