Contracts & Billing

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Resolved! Provived wrong contract and manger not doing anything about it

Hello, new person on these threads Recently, my father and I upgraded our phones to the Samsung Galaxy S24 Ultra and S24 Plus through EE in store. We signed a contract for an unlimited data plan. Which I still hold at home Last week, we received me...

Resolved! Bill

Does anyone know if I can lower the cost of my contract at all by changing data allowances etc?

how can i get a call log for a contact number

Contact ended

Hi can anyone help me, my phone contarct ended in march how do I cancel the contarct and would I be able to just pay for the sim on contarct

Charges

Why do I keep getting charged without knowing I pay my bill then I got charged and EE taking more money out of my account I want to report it but I don’t know where do. There it two times they charged me when I didn’t get told there will be charges I...

Resolved! i want to lower my tariff

i want to lower my contract tariff

Apple Watch ultra bill, plan is £47 a month but charged £58 ??

any ideas

Wrong Data Contract

Hi, on the 15th of May I was contacted with an offer of keeping my 25 GB data for a lower price, £9.80 but on a contract. I noticed in my email that it says 5Gb now, so I called EE and they explained that it’s going to change in 10 days or so. But no...

Resolved! Ending contract issue

I want to cancel my contract because I leave UK and come back to my country. At the last day of my UK, I called to 150 but they closed. So I couldn't cancel it. Now I'm already left UK. Jow can I cancel my contract

Contracts & Billing

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