All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I have recenlty set-up a business and I have been enquiring for 3 weeks with CS @ 150 to move my account from Personal to Business. On every occasion I enquire there seems to be a reason as to why I cannot do it. Yesterday, I spoke to an advisor whi...
Hi please can someone HELP ME I'm going mad I can't log in to my account I need to change my payment details Thank you
My Account No. ********* I want Vat invoices from Apr - July 2024 [mod edit: personal details removed from the public forum]
HiI'm not in the UK right now so I didn’t use my EE number, but when I checked the bill I found that my account was closed. I will go back to the UK on 25/9 How do I reopen it? (If I don’t want to make international calls
How to change bank details on account
Hi all. I had a paired watch contact which came to an end about 2 months ago. I called EE once my contract ended to cancel this device to ensure it did not renew as I don't use the watch anymore. It appears I'm still being charged for the WiFi plan o...
Have just moved over from BT on the 28th August for both TV and Broadband. Before the end of the day I received the first bill from EE - understandable if you are billed in advance of a period.However under my bill for TV this is showing Netflix Pre...
Setup direct debit, 1st time, different unrecognised mobile numbers on bill?
Hi I paid £170 off my bill I have spoken to ee before my 1st bill was higher then thought. I owe 130 from.original which I will pay next Friday 6 September. Wondering as we are universal credit could we get a tarrif that cheaper and suit us
So as a long term existing customer who pays the bill every month near £300 at times with multiple lines.....currently on x 2 upgrade any time contracts....went to upgrade early 2 days ago found a great plan a few pounds more than the current one wit...
