All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi,I’ve been a customer for many years and have a few contracts/ products. I am thinking of upgrading to a new iPhone. Will I be externally credit checked for this, or is it just new customers that are credit checked?
Hi all,I am very confused by the EE bill, charging more than the plan I subscribed to.I have two contracts on my account and just a few pennies in additional charges in the month.And yet, the bill shows me these gems? It does not explain anywhere whe...
My account isn’t registered and unable to link devices via the ee app, asking for a 4 digit code sent to my mobile number but no code gets sent?
HelloI took a new 2 years contract 5 days ago: new iphone and plan. The plan costs me £30 a month plus iphone monthly payment. However I would like to keep my new iphone but change the plan to smth cheaper (i have another unlimited plan with EE and c...
I am looking to upgrade, a new Pixel 8 pro and unlimited data. The EE app is quoting me a price of £61.18 per month. Is this the final monthly price inclusive of VAT or do I need to add VAT?
Hi. I'm new to EE and want to log into my business account to change the direct debit payment details for the right account. How do I do that please?
I decided yesterday to switch from pay as you go to a sim only contract to make use of the 30% off for existing customers, and switched to the essentials unlimited contract. I was told it would take up to 24 hours for it the switch to actually happen...
I’m trying to pay my bill before my direct debit but for some reason it won’t go through
How to find my contract length
HiWhen I log in and select subscriptions to see my mobile accounts, all I gey is a blank screen. I have FF broadband (moved from BT - so paying full rate ) plus have three pay monthly sims that I can't see the details for.All three are linked to BB ...
