Daughters under my account want to change providers, will this effect my account

unicornpop
Visitor

I have my two daughters on my account, they want to switch providers now that the contracts ended but I'd like to stay on EE. If they switch their numbers using their PAC codes will that effect my number or account or will it just remove them from my account? 

If yes, how should I separate their numbers from my account?

2 REPLIES 2
bristolian
EE Community Star
EE Community Star

PACs are specific to individual numbers.

You will no longer be able to share data between lines that are not with EE, and you will lose any multi-line discounts that you have.

@unicornpop  Once you have the PAC for this number you give that to the new provider and they’ll port that number to the new network.   The number will be removed from your account and nothing about your account will change.   You’ll have to call customer services to request the PAC because you can not get this via text with a multi line account.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.