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How to cancel using my sim card

chestersj
Visitor

Hello community. I left the UK for good last month and would like to end using my EE sim. I informed EE already and they said I needed to give them at least one month to cancel my sim. Up to now, there has been no confirmation that my bill for this month is my final bill. I have been contacting EE through calls, or the relay service, to no avail. May someone please help me know how to go about it? Thank you. 

- Chester

1 REPLY 1
Ali_A
EE Community Support Team

Hi @chestersj 

Welcome to the EE Community

Please call the Customer service team on +447953966150 (from abroad) where a guide will make sure your termination request has been processed and confirm the end date for you. Contact-Us

Ali