Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 61360 Views
  • 69 replies
  • 14 Helpful

Removing a Number of my Account when someone dies

Hi,Can someone tell me the easiest way to remove another Mobile number from my Account? I have 2 Mobile Phones on one account. One is for myself, & the other I got for my wife. Unfortunately, she has passed away due to 'Advanced Liver Cancer'. For so...

TM57 by Visitor
  • 476 Views
  • 2 replies
  • 0 Helpful

Re: Rejoining EE

Just going to bump this.So just wanted to say that I am in a similar position.  I left EE for a better deal with Three UK last year around August.I saw a great deal yesterday and thought I would place an order.  However, order didn;t go through and I...

mzaslam by Visitor
  • 442 Views
  • 1 replies
  • 1 Helpful

Resolved! Service

Bill wasn't due till the 21st but can't ring 150 so just paid bill and still can't ring or text

payment

você pode me ajudar, eu fiz os pagamentos, eu já verifiquei meu extrato bancário, o dinheiro saiu da minha conta, mas EE não amortizou meus pagamentos, e suspendeu minha linha

Device payment

Trying to make a device payment. It keeps saying error at the end of call. Anyone else having payment problems?

Laarmm by Investigator
  • 1530 Views
  • 8 replies
  • 2 Helpful