Contracts & Billing

Why I won't be renewing my contract

Sometimes it can be hard to pinpoint exactly where you made a decision, or which exact straw broke the camel's back. Maybe if I hadn't had the experience that I've had today, I would have kept the previous one to myself out of a belief that I'd just ...

Selling contract to vulnerable and mentally unwell person.

Hi, my girlfriend has just gotten out of a mental health hospital after having a manic episode from bipolar. 3 days before getting sectioned, 18th January, she went into an EE store in a town centre in her pyjamas and in a childlike state, very clear...

Bill

I need my recent bill I can’t find no setting on here 

Upgrade to SIM only impossible via Website or App

Hi. I am getting extremely frustrated with the inadequacy of the website and app for doing what should be a simple upgrade at the end of a contract. I am trying to move to a SIM only deal, the website just reverts back to another number on my account...

why are you still trying yo charge me for a number thats not mine

i/we went through all this the other day iva this web site/messanger to sort this out and its now days later and nothings change i cnnot use my phone your still asking for more monwy that has nothing to do with me  either sort it out agasin as agreed...

Out of contract

can someone help 

add ee billing in game purchases

there's a spend cap on in app purchases on add to ee billingand I want to remove it 

My March and April bill

Hello. What is going on please? I see different bills and issues. I just saw my bill for March and April is going to up to or more than £125. Before my contract reached the 14 day change I wanted to cancel because I was doubly charged by EE and two y...

Anytime upgrade

Hi I was just wondering if I do the upgrade anytime does it have to been the phone I took out that I send back as I no longer have it due to it breaking 

150% increase in my bill when I was away, didn't use my phone. No calls.