Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Resolved! I finished my contract in last month.but why they cut my money this month.i want

Isentity check

Need to chat on live chat asap

Really need help on live chat

Direct debit

How can I change my direct debit date please

Letters

Hii want to stop receiving all the letters to my address weather it is about EE and iphone bill or any thing else. If it is possible send me emails and sms only. thanks

Free Phone Upgrade

I get a free upgrade every 2 years and have never had to pay for a new handset (just sign up to a new contract) but it looks like that's changed and I now have to pay for the new phone is that right?

Billing ..need to pay bill but dnt get paid till the 28/06/24

Resolved! Can EE contact me?

My service has been discontinued and I want to make a payment but I can't call or contact via the EE app.

Resolved! Paying my bill

I am abroad and my service has cut of because I need to pay my bill I can’t do it on the app is there another way of paying my bill abroad

Resolved! Can I combine 2 accounts

Hello, my mother is payg and I am pay monthly but with no contract, these accounts were registered separately. I now want to put my mother's account under mine so I pay for her bill as well as mind. Can this be done?Please advise Thanks, Rose