Contracts & Billing

Re: How do i view my bill and contract

Cannot see any details about my Sim only contract 

Getting charged too much

Why am i getting charged every 2 weeks it’s meant to be every month and it’s so annoying 

Spend cap text sent in error?

I had a text to say I don’t have enough spend cap balance, however I’m not using anything outside of my spend, I have unlimited texts and calls, 100gb of data that’s I still have 93gb of? I’m not currently travelling so I have no idea as to why I’m g...

I called an 02380 number in error which was spam. Will i get a charge for this ?

Upgraded to a new phone at store, choosed the wrong storage size.

Hello.I've upgraded to a iPhone 16 Pro from a Pixel 7 at store. I love the phone but I choose to have a 128GB size, which is a little short for me.Am I allowed to return this device to the store and able to get a larger size? Like 256GBThanks

Problem paying bill online

Hi AllI have problem paying my bills online, it always says "something went wrong " than I end up calling 150 which is not best way for me sometimes. Is there anything in options or something ? cheers for any info 

Bill reduction

I have been phoned more than 15 times by a mobile number offering to reduce my monthly payment.  It appears to be an Indian call centre,  it is very complicated with multiple calls, code numbers etc and I'm worried it's a scam so terminated the call ...